FAQ

Orders are typically processed within 1–3 business days, then delivered within 2–5 business days depending on your location. You'll get a shipping confirmation as soon as your order ships. Full details are on our Shipping Policy.

Yes, we ship worldwide. Exact delivery estimates and any applicable duties are shown at checkout before you pay, based on your shipping address.

You have 30 days after receiving your item to request a return. Items must be unused, in original condition and packaging. Approved refunds are issued to your original payment method. Read the full Refund Policy for exceptions (sale items, gift cards, and a few other categories aren't eligible).

Head to Start a Return, sign in, pick the order and item, and follow the steps. We'll review your request and get back to you within 1–2 business days.

Visit Track Your Order and sign in to see live status for every order on your account. Guests can use the tracking link sent in their shipping confirmation email.

We accept all major credit and debit cards, Apple Pay, Google Pay, Shop Pay, PayPal, Klarna and more — the exact options available to you are shown at checkout.

Contact us as soon as possible after placing your order. We can usually make changes before an order starts processing, but can't guarantee changes once it's already on its way to being fulfilled.

Our team is happy to help — reach out through our Contact page and we'll get back to you shortly.